Carlos discusses the communication process Corvia adopts to keep everybody on the same page. The team at Corvia helps its sales partners with structuring the merchant application process, merchants’ requirements, and offers ongoing support.Operations become a part of the sales process right from the beginning and spans throughout the process.At what point does operations become a part of the sales process? They work as backend support for their sales partners to give them all the help they need to facilitate sales and increase customer retention.The organization creates clear communication lines with its sales partners to enhance its services.Carlos explains how businesses can leverage operations to drive sales and stand out in a competitive market. There are various silos in the organization’s operations including a frontend boarding team, an application review team, and a customer service and support team.The organization has about 45 employees.How many people work at Corvia and how many silos are there in operations? The organization operates on standardized processes but adds specialization into areas that require a little bit more attention to detail.Carlos shares insights into how the onboarding process works. They also review the merchant’s needs for the account and then set up the necessary features to meet their expectations.The team reviews a merchant’s application for a new account to ensure that their application meets the stipulated requirements.What’s the process of onboarding new clients at Corvia? Carlos oversees the onboarding of new merchant accounts and manages the relationships with the organization’s different partners.Carlos talks about his day-to-day activities as director of operations at Corvia. Unlike some payment models that offer specialized services, a full-stack payment covers all kinds of merchants and payments.Formally known as F1 Payments, the company helps business owners to make payments easily and swiftly.Corvia is a full-stack payment processor located in Austin, Texas.Carlos gives an overview of what Corvia does. Chad Franzen introduces the guest, Carlos Amaya.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |